T E R M S & C O N D I T I O N S

 1. DEPOSIT & CONFIRMATION

The confirmation document must be signed at least 7 days before the event in order for us to proceed

Clients must check and sign the confirmation and equipment list making sure all details are correct

The signed documents with the 80% deposit must be paid at least 7 days to confirm an event

All bookings and instructions from the Client must be confirmed in writing, Gingers accepts no responsibility for any misunderstandings arising through orders or instructions received verbally

2. PAYMENT

All payments must be settled within 7 days from the invoice or 5% interest penalty will be levied on every subsequent month.

Payment methods are as follows:

  • Cheque, payable to “Gingers Ltd”

  • Bank Transfer to HSBC (004) Account No. 808-198196-838

  • Paypal (we will send the Paypal QR code by email)

  • FPS to gingers@gingers.com.hk

  • Cash

  • TT Payment

    • Bank Name: HSBC

    • Bank Address: 1 Queen's Road Central, Central, Hong Kong

    • SWIFT: HSBCHKHHHKH

    • A/C Name: Gingers Ltd

    • Bank Code: 004

    • A/C No: 808-198196-838

    • Bank Charge: HK$150 per transaction*

*Please be reminded that the client is liable for any bank charges incurred from the TT payments. The bank charge for HK receivable account is HK$150 and there will also be a charge from the overseas bank.

3. Cancellation Charges

For parties UNDER $50,000:

  • If cancelled 14 days or before, the full deposit will be refunded

  • If cancelled 7 days before the event, 80% of the confirmed full amount will be held and can be used towards your next event

  • If cancelled 3 days (72 hours) before the event, 80% of the confirmed full amount will be forfeited

  • Cancellation with 24 hours notice will require 100% payment of the invoice

For parties OVER $50,000:

  • Upon confirmation, the deposit will be forfeited if cancelled

  • Cancellation with 7 days notice will require 100% payment of the invoice

4. Staff Charges

Our staffing is only available for Gingers catering.

Please visit our Delivery & Staff page for more details.

5. Additional Delivery Charges

Additional delivery charges will incur for early or late delivery/pick-up as follows:

BEFORE 7:25AM: $125 per van | 20:30-22:30: $125 per van | 22:30-MIDNIGHT: $190 per van | MIDNIGHT-1AM: $250 per van

Additional charges may be incurred upon completion of the event which will be reflected on the final invoice. These may include stair fees, parking fees, and rubbish removal.

6. Lost or Damaged Equipment

All equipment supplied or hired by Gingers shall at all times be exclusively at the risk of the client during any period when the equipment is at the venue.

The client shall make good to the company all loss or damage to Gingers. If a waiter is not present, the equipment must be packed and ready to pick up by our delivery company, otherwise an additional charge will be applied. Any equipment breakage will be charged accordingly.

7. Black Rain & Typhoon

In the event of whether conditions (black rain or typhoon), the event may be rescheduled to the next available day within 5 days of the original event at no extra charge, subject to availability.

If the event is cancelled, a minimum of 50% of the invoice amount and an additional $500 per staff member will be forfeited if the cancellation is made within 48 hours.

Depending on the notice given and whether preparations that have already taken place, up to 100% of the invoice may be charged to the client.